| Introduction to Commercial Vehicles |
Ref CV1 |
| This is a great 1 day course intended for new starts to the industry in any capacity and delegates that find they are on the periphery of the industry and would like to know more without all the technical jargon! |
| Van Retail Sales |
Ref VS1 |
| A 2 day course designed for salesmen of any experience, intended to allow the delegate to fully understand the Buying Process and the issues that face the Van Buyer and respond appropriately. |
| Key Account Management |
Ref KA1 |
| A 1 day course designed for those people involved in the Development and Management of Key Accounts, with emphasis on Presentation Skills. |
| Introduction to Finance |
Ref FI2 |
| A 2 day basic course designed to provide beginners with an insight into the world of Consumer Credit and how it all works. Ideal for the beginner or as a refresher. |
| Finance Selling Skills |
Ref FS1 |
| A 2 day course which assumes basic knowledge, and reinforces the skills needed to sell the product with maximum profit. |
| Truck Selling Skills |
Ref TS1 |
A 2 day course which looks at the needs of the needs of the Commercial Vehicle operator and the unique requirements that he faces. Designed to allow the delegate to qualify correctly and to present the correct product.
A must for anyone selling commercial vehicles. |
| Business User Finance |
Ref BU1 |
| A three day course which looks at the complete world of Business User Finance, including a section on Cash for Cars. Ideal for Business Managers or Sales Staff with responsibility for selling finance to the Business User. |
| Managing the Referral Process |
Ref RP1 |
| A 1 day course for both Business Managers and Sales Managers designed to allow maximum BM referral from the Sales Force. Looking at incentives, pay plans and measurement techniques, this course is essential for any dealer with, or introducing a Business Manager. |
| Working with a Business Manager |
Ref BM1 |
| This course is ideal for Sales staff new to the concept of working with an F+I Manager and looks at the way that the relationship can be mutually beneficial. Also ideal for staff who struggle with the referral process. |
| Making A Business Manager |
Ref MB1 |
| This is a flagship 5 day course which is designed to take the rawest recruit and turn into an above average Business Manager. The course Covers all aspects of the BM role, Product Knowledge, Selling Skills and presentation skills including video roleplay to real life scenarios. |
| Telephone Techniques |
Ref TT1 |
| Using the telephone as a selling tool. Things to do and things to avoid. Ideal for anyone who talks frontline with customers/potential customers. Real practice a major part. |
| Making Effective Presentations |
Ref ME1 |
| A 2 day course designed to allow the delegate to make successful presentations to groups of people from 2 to 2002!Looking at Nerve Control, Relaxation Technique and Preparation, culminating in delivering a 20 minute presentation which is filmed and critiqued.each delegate receives a copy of their performance. |
| Used Vehicle Marketing |
Ref UV1 |
| A 2 day course designed for all staff involved in the acquisition, selling and disposal of used vehicles. Looks at Used Vehicles as a Profit Centre, and the actions needed to maximise income. |
| Train the Trainer |
Ref TT1 |
| A 3 day course for any one with responsibility for the training of others. Incorporating Training Design/TNA development and effective methods of delivery, this course is essential for effective training development. |
| Making A Sales Video |
Ref SV1 |
| This 3 day course looks at how to make an in-house sales or training video at a fraction of the usual cost. There is input from experienced TV Director Producers and covers scripting/casting/storyboard development and culminates in each delegate "producing" their own show. |
| Selling Extended Guarantees |
Ref SE1 |
A 2 day course designed to maximise the selling of Extended Guarantees.
A TOTALLY different approach with PROVEN success. |
| Blue Sky |
Ref BL1 |
| A day motivational and positive attitude experience, focusing on the good things in life and reasons to be cheerful and helping you achieve the goals you really desire. |
| Course Title |
Ref |
May |
June |
July |
Aug |
Sept |
Oct |
Nov |
Dec |
| Introduction to Commercial Vehicles |
|
N/S |
N/S |
N/S |
|
N/S |
N/S |
N/S |
N/S |
| Van Retail Sales |
Ref VS1 |
N/S |
N/S |
|
|
N/S |
N/S |
N/S |
N/S |
| Key Account Management |
Ref KA1 |
N |
S |
|
|
N |
S |
N |
S |
| Introduction to Finance |
Ref FI2 |
N/S |
N/S |
N/S |
|
N/S |
N/S |
N/S |
N/S |
| Finance Selling Skills |
Ref FS1 |
S |
N |
S |
|
N |
S |
N |
S |
| Truck Selling Skills |
Ref TS1 |
N |
S |
N |
|
S |
N |
S |
N |
| Managing the Referral Process |
Ref RP1 |
|
S |
|
|
N |
|
S |
|
| Working with a Business Manager |
Ref BM1 |
N |
|
S |
|
|
S |
|
N |
| Making A Business Manager |
Ref MB1 |
|
N |
|
|
S |
|
N |
|
| Telephone Techniques |
Ref TT1 |
N |
S |
N |
S |
N |
S |
N |
S |
| Making Effective Presentations |
Ref ME1 |
S |
N |
S |
N |
S |
N |
S |
N |
| Used Vehicle Marketing |
Ref UV1 |
N |
|
|
|
|
S |
|
|
| Train the Trainer |
Ref TT1 |
|
S |
|
|
N |
|
S |
|
| Making A Sales Video |
Ref SV1 |
|
N |
|
|
|
S |
|
|
| Selling Extended Guarantees |
Ref SE1 |
S |
|
N |
|
S |
|
N |
|
| Blue Sky |
Ref BL1 |
N/S |
N/S |
|
|
N/S |
N/S |
N/S |
N/S |
N= North
S = South
Courses are held at minimum 4 star hotel and prices include tea/coffee, lunch and dinner (where appropriate).
For further details of prices / venues and dates please complete our enquiry form and don't forget we are more than happy to undertake a bespoke course at a location of choice!!
Thank you
Please note this timetable is subject to change and please check with the training team.
training@campbelluk.com
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